Mortgage Loan Officer-Retail (DFW)

  • ClassificationLoan Officer/Originator
  • Salary
  • Work typeFull-time
  • LocationTexas
  • Posted on27 Apr 2016
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Job ID: 2022126

Date posted: 04/21/2016

Plano 3 (31063), United States of America, Plano, Texas

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Mortgage Loan Officer-Retail (DFW)

The Company: 

Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small business and commercial clients.  Ranked #127 on the Fortune 500, Capital One is one of the nation's top 10 banks and has one of the most widely recognized brands in America. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and a great place to work.

Do you want to work with smart talented people who are leading experts in the mortgage industry? As a Mortgage Loan Officer, you will partner closely with leaders in the business in delivering an excellent customer experience while expanding your mortgage knowledge. You will be responsible for all aspects of mortgage originations specific to pre-funding operations such as sales analysis, interviewing, gathering data, and compiling a quality loan application. You will have ownership over ensuring that loans are processed, underwritten, and closed accurately in a timely manner while remaining in compliance. Your passion and hard work will be rewarded with a competitive compensation plan and top-notch benefits package.

Responsibilities in this role include, but are not limited to:

- Partnering with all branch touch points to achieve goals together

- Leveraging both external referral business and internal sources for maximum market share penetration

- Developing and executing a local marketing plan for external and internal business development designed to meet goals and objectives

- Delivering excellent customer service by focusing on customer need

.- Proactively market with a strong visibility in branch on a daily basis - daily huddles, sales meetings, and joint sales calls with partners

- "Quarterbacking" the mortgage lending efforts of the branch

- Educating branch staff on mortgage basics and coordinate together on the referral program

- Promoting behavior that is consistent with Capital One's visions, values and ethics

The individual we are looking for will have extensive knowledge of underwriting systems and federal mortgage standards and regulations. This individual will possess strong analytical skills, be highly organized, and enjoy working in a fast paced environment. Key to success in this role will be the ability to build positive relationships with strategic partners. Excellent written and verbal communication skills are a must to leverage results in this role.

Basic Qualifications:

- High School Diploma, GED or Equivalent Certification or military experience

- At least 1 year of experience in residential mortgage sales originations

- At least 1 year of experience in FNMA/FHLMC programs and underwriting guidelines, as well as private mortgage insurers

Preferred Qualifications:

- Bachelor's Degree

- At least 2 years experience working in a Bank regulated environment

- At least 2 years experience in residential mortgage sales originations

- At least 2 years experience in FNMA/FHLMC programs and underwriting guidelines, as well as private mortgage insurers.

- An existing book of business from external sources

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you require an accommodation to apply for a job or to perform a job, please contact Capital One Recruiting at 1-800-304-9102 or

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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